Terms of Service

These Terms of Service ("Terms") are an agreement between you and the ZeuFit team, Gandhipuram, Pollachi – 642006, Tamil Nadu, India, which operates ZEUFIT ("ZeuFit", "we", "us") — the website, web app and Android app (the "Service"). By creating an account or using the Service you agree to these Terms and our Privacy Policy. If you don't agree, please don't use the Service.

1. The Service

ZeuFit helps you track meals, activity and weight, estimates nutrition (including with AI), forecasts progress toward a goal, offers an AI Coach, lets you connect with independent dietitians, and includes community features such as buddies and events. Features can change over time as we improve the Service.

2. Not medical advice — and emergencies

ZeuFit is a general wellness service. It does not provide medical advice, diagnosis or treatment, and it is not a substitute for a doctor. Calorie, macro and forecast figures are estimates. Speak to a qualified doctor before making significant changes to your diet or exercise — especially if you have a medical condition, are pregnant or breastfeeding, take medication, or have a history of disordered eating. In an emergency, call 112 (or 108 for an ambulance) — don't rely on the app or a chat with a dietitian.

3. AI features and their limits

• Meal recognition, nutrition estimates, insights and the AI Coach are generated by AI models from third-party providers. They can be inaccurate, incomplete or out of date. Always check important numbers and use your judgement.
• AI output is not professional advice and is clearly labelled as AI in the app. Advice from a dietitian you book is labelled as theirs (section 7).
• Don't submit other people's personal data, or information you don't want processed by our AI providers, in meal descriptions, photos or questions.
• The AI Coach has fair-use limits that depend on your plan (shown in the app). We may change AI providers or limits to keep the Service reliable.

4. Your account

• You must be at least 18 years old. One account per person.
• Give accurate information so your targets are meaningful, and keep your sign-in (Google account or phone) secure. You're responsible for activity on your account.
• Tell us straight away at zeufitapp@gmail.com if you think someone else has accessed it.

5. Free trial, plans and prices

• New accounts get a 15-day free trial with full access. No payment details are needed to start, and you're never charged automatically when a trial ends.
• After the trial, a paid plan is needed to keep using the tracking features. Current plans: Pulse — 1 month for ₹199; Flex — 3 months for ₹499; Prime — 6 months for ₹799; Icon — 12 months for ₹1,299. The price shown on the Plans screen when you buy is the price that applies. Prices are in Indian Rupees and include any applicable taxes.
• Everything you logged stays in your account whether or not you buy a plan.
• Promo codes are one-time, for the plans and period stated, and can't be exchanged for cash.

6. Payments, autopay and cancellation

• Payments are processed securely by Razorpay; by paying you also agree to Razorpay's terms. Where the Android app offers Google Play billing, those purchases are processed by Google Play under its terms.
• Pay once: you pay in advance for the plan period. It doesn't renew by itself.
• Autopay: you authorise recurring charges (UPI AutoPay or card e-mandate) at the plan's price every plan period until you cancel. The first charge is taken about a day before your current trial or paid period ends, never earlier. You'll receive a pre-debit notice before each renewal as your bank requires.
• Cancel anytime in Profile → Subscription, or by emailing us. No further charges are made after you cancel, and you keep access for the period already paid.
• If we change a plan's price, we'll tell you in advance; the new price applies only from your next renewal, and you can cancel before it.
• If a renewal fails, it may be retried for a few days while your access continues; if it still fails, autopay stops and your plan ends when the paid period does.
• Refunds follow our Refund & Cancellation Policy. Contact us if you think you were charged in error.

7. Dietitians and experts

• Dietitians on ZeuFit are independent professionals, not our employees or agents. Before a dietitian can appear, we review their qualification certificate and professional registration details. We don't supervise their clinical judgement or guarantee results.
• Advice, diet plans and reviews from a dietitian are their professional advice and their responsibility, and are labelled with their name in the app. They are separate from ZeuFit's AI-generated information.
• Booking an expert requires an active paid plan. You pay ZeuFit, which collects the fee on the dietitian's behalf and keeps a platform commission. Service periods, deliverables and refunds are as shown when you book and in the Refund Policy.
• Keep communication and payments inside ZeuFit. Messages that share phone numbers, emails or payment links are blocked to protect both sides.
• Dietitians give nutrition and lifestyle guidance only — they don't diagnose conditions or prescribe medicines. See a doctor for medical concerns.
• Dietitians also agree to our Expert Terms.

8. Community content and conduct

You're responsible for what you post — buddy profiles, cheers, shared activity, events, event posters and messages. You give ZeuFit a non-exclusive, royalty-free licence to host and show that content within the Service for as long as you keep it there. Events are reviewed before they're shown to others. You must not post or share anything that:

• belongs to someone else and you have no right to share, or infringes a patent, trademark, copyright or other right;
• is obscene, pornographic, paedophilic, invasive of another's privacy (including bodily privacy), insulting or harassing on the basis of gender, racially or ethnically objectionable, or encourages money laundering or gambling;
• is harmful to children, defamatory, threatening, or deceives or misleads about its origin, or is patently false or misleading;
• impersonates another person, or promotes violence, self-harm or dangerous weight-loss practices;
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order;
• contains software viruses or code designed to interrupt, destroy or limit any computer resource; or violates any law in force.

We may remove content and suspend accounts that break these rules. To report content, write to our Grievance Officer (section 15); we acknowledge complaints within 24 hours and resolve them within 15 days.

9. Acceptable use

Don't misuse the Service — for example by trying to access it without authorisation, probing or bypassing its security or payment checks, scraping it, overloading it, reselling it, or using it for anything unlawful.

10. Intellectual property

The Service — including the ZeuFit name, logo, design, software and content we create — belongs to us or our licensors. The data you enter remains yours.

11. Third-party services

The Service relies on third parties such as Google (sign-in, Firebase, Play, Health Connect), Razorpay and AI providers. Their services are governed by their own terms, and we aren't responsible for their availability.

12. Disclaimers and limitation of liability

The Service is provided "as is" and "as available". To the extent permitted by law, we don't guarantee it will be uninterrupted or error-free, or that estimates or AI output will be accurate, and we are not liable for indirect, incidental or consequential losses, or for decisions you make based on the Service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that can't be limited under Indian law, including your rights under the Consumer Protection Act, 2019.

13. Suspension and termination

You can stop using the Service and delete your account at any time (Profile → Account). We may suspend or close accounts that seriously or repeatedly break these Terms, or where required by law; where reasonable we'll tell you why. If we close your account without cause, we'll refund the unused part of any prepaid plan.

14. Changes to these Terms

We may update these Terms. For material changes we'll tell you in the app or by email before they take effect. If you keep using the Service after that, the updated Terms apply; if you don't agree, you can cancel and delete your account.

15. Grievances, governing law and contact

Grievance Officer: zeufitapp@gmail.com, +91 98431 06004, Gandhipuram, Pollachi – 642006, Tamil Nadu, India. These Terms are governed by the laws of India, and the courts at Coimbatore, Tamil Nadu have jurisdiction, subject to any rights you have to approach a consumer forum.

This document is provided for general information and is not legal advice. Please have it reviewed by a qualified legal professional for your specific circumstances.